FAQs

Shipping policy:

All orders are processed within 3-5 business days. Shipping takes 1-4 business days. You will receive a tracking number to be able to know when your package will arrive. All orders are shipped with USPS. No signature is required for your delivery. All orders come with a tracking number.

We process orders on Business Days only (no holidays)

Your order may be delayed if your shipping address is flagged as a high risk. We may require proof of identification for the billing information received. If there is an issue, you will receive an email notification of these details.

Once you have placed your order we can not revise or alter shipping options. Please make sure to read over your order before you submit it.

We are not responsible for lost packages in the mailing system. We are not responsible for the incorrect address entered by you as the customer.

Return policy:

All items are final sale. We accept EXCHANGES ONLY (the customer is responsible for all additional shipping fees) We will only exchange if your item does not fit properly but can not be damaged or distorted. You must ship the item back (via USPS first class or priority) within 5 business days after receiving it to:

ALL SALE ITEMS ARE FINAL SALE! NO RETURN 0R EXCHANGES!

 

If you have any questions or concerns please feel free to contact us at hello@prettiifit.com